Health and Safety Policy at Solid Living Support Ltd

Health and Safety Policy at Solid Living Support Ltd

At Solid Living Support Ltd, the health, safety, and wellbeing of our residents, staff, and visitors are at the heart of everything we do. As a London-based provider of supported housing, we are committed to creating safe, secure, and supportive environments where everyone can thrive. Our Health and Safety Policy outlines our dedication to maintaining the highest standards of safety across all our operations, ensuring peace of mind for those we serve.

Our Commitment

We believe that a safe home and workplace are fundamental to empowering independent and fulfilling lives. Our Health and Safety Policy is designed to protect everyone involved with Solid Living Support Ltd, from residents in our supported housing schemes across London to our dedicated team of support workers and care coordinators. We comply with all relevant UK health and safety legislation, including the Health and Safety at Work Act 1974, and strive to exceed these standards through proactive measures and continuous improvement.

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Key Principles of Our Health and Safety Policy

  1. Safe Living Environments:
    • All our supported housing properties, from Camden to Croydon, are designed and maintained to be safe and accessible. This includes regular inspections to ensure fire safety, electrical safety, and structural integrity.
    • Wheelchair-friendly features, such as ramps, wide doorways, and adapted bathrooms, are incorporated to ensure accessibility and safety for residents with mobility needs.
    • Emergency procedures, including fire evacuation plans, are clearly communicated to residents and staff, with regular drills to ensure preparedness.
  2. Personalized Risk Assessments:
    • Each resident receives an individualized risk assessment to identify and address specific health and safety needs, such as mobility challenges, medical conditions, or mental health considerations.
    • We work closely with residents, their families, and healthcare professionals to tailor support plans that prioritize safety while promoting independence.
  3. Staff Training and Competence:
    • Our team is trained in health and safety best practices, including first aid, fire safety, manual handling, and infection control. This ensures they can respond effectively to any situation.
    • Regular training updates keep our staff equipped to handle emergencies and maintain a safe environment for all.
  4. Safe Working Practices:
    • We provide our staff with the tools, equipment, and personal protective equipment (PPE) needed to carry out their roles safely.
    • Clear protocols are in place for tasks such as assisting with mobility, administering medication, or supporting residents with complex needs, minimizing risks to both staff and residents.
  5. Incident Reporting and Learning:
    • We encourage a culture of openness where staff and residents can report any health and safety concerns without fear. All incidents are thoroughly investigated, and lessons learned are used to improve our practices.
    • Regular safety audits and reviews help us identify potential hazards and implement preventive measures.
  6. Infection Control and Hygiene:
    • Especially in light of public health challenges, we maintain rigorous cleaning and hygiene standards in all our properties to protect residents and staff.
    • Handwashing facilities, sanitizers, and clear infection control protocols are standard across our supported housing schemes.
  7. Community Safety:
    • We foster safe and inclusive communities within our housing schemes, promoting respect and mutual support among residents.
    • Security measures, such as secure entry systems and CCTV where appropriate, ensure residents feel safe in their homes.

Our Responsibilities

Management: Our leadership team is responsible for overseeing the implementation of this policy, ensuring resources are available to maintain safe environments, and reviewing safety performance regularly.

Staff: Every member of our team is accountable for following health and safety procedures, reporting hazards, and contributing to a safe environment.

Residents: We encourage residents to take an active role in their safety by following guidelines, reporting concerns, and participating in safety briefings or drills.

Partners: We work with local councils, housing associations, and contractors to ensure all maintenance and services meet strict health and safety standards.

  • Management: Our leadership team is responsible for overseeing the implementation of this policy, ensuring resources are available to maintain safe environments, and reviewing safety performance regularly.
  • Staff: Every member of our team is accountable for following health and safety procedures, reporting hazards, and contributing to a safe environment.
  • Residents: We encourage residents to take an active role in their safety by following guidelines, reporting concerns, and participating in safety briefings or drills.
  • Partners: We work with local councils, housing associations, and contractors to ensure all maintenance and services meet strict health and safety standards.
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Continuous Improvement

At Solid Living Support Ltd, we are committed to continually improving our health and safety practices. We regularly review our policies, seek feedback from residents and staff, and stay updated on best practices and legal requirements. By fostering a culture of safety and care, we aim to create homes where everyone feels secure and supported.

Contact Us

If you have any questions about our Health and Safety Policy or want to learn more about how we ensure safe, accessible homes in London, please get in touch with Solid Living Support Ltd. We’re here to provide peace of mind and a supportive environment for all.

Solid Living Support Ltd—building safe homes, empowering lives.