Help and Advice for Clients

• Daily Living Skills: Assistance with tasks like cooking, cleaning, budgeting, and managing household responsibilities to build independence.
• Health and Wellbeing: Guidance on accessing healthcare services, managing medications, and maintaining mental and physical health, with referrals to specialists if needed.
• Financial Advice: Support with understanding benefits, applying for funding (such as housing benefits or Disabled Facilities Grants), and creating a budget to manage living costs.
• Life Goals: Help with planning for education, employment, or social activities to enhance your quality of life and connect with the community.

Our team works closely with you to create a personalized support plan, regularly reviewing it to ensure it evolves with your needs.

• Housing Options: Advice on choosing the right type of supported housing—whether a shared house, self-contained flat, or specialist accommodation—based on your preferences and requirements.
• Funding Support: Guidance on eligibility for financial assistance, including local council grants, social care funding, or other support schemes. We assist with paperwork and applications to make it stress-free.
• Referrals: Connections to external services like social workers, occupational therapists, or mental health professionals to address specific needs.

If you’re unsure where to start, simply contact us, and we’ll guide you through the process.

• Emergency Procedures: Clear information on what to do in case of emergencies, including fire safety drills and access to 24/7 support contacts.
• Crisis Support: Advice and immediate assistance for unexpected challenges, with our team available to step in when needed.
• Safety Checks: Regular home inspections to ensure your living environment remains safe and comfortable.

• Building Connections: Tips on joining local community groups, social events, or activities to reduce isolation and foster friendships.
• Skill Development: Workshops or one-on-one sessions to learn new skills, such as cooking classes or job application support
• Peer Support: Opportunities to connect with other residents for shared experiences and mutual encouragement.

• Contact Us: Reach out via phone at 07576369417, email at New.flame135@gmail.com, or through our online Contact Form on our website.
• In-Person Support: Arrange a meeting with your support worker at your home or our office at Sinclair Drive Sutton, London, SM2 5NE (by appointment only).
• Regular Check-Ins: We schedule regular visits or calls to provide ongoing advice and address any concerns.

Our team is available Monday to Friday, 9:00 AM to 5:00 PM, and we offer emergency support outside these hours.